Axion Biz Solutions

Legal

Delete Your Account

Last updated 15 October 2026

This page explains how to delete your Axion Biz Solutions account — used for our web dashboard, online stores, partner portal and the Axion Biz Solutions mobile app (com.afripos.mobile) — and what happens to your data.

1. How to request deletion

  • Email axionbizsolution@gmail.com from the email address linked to your account, with the subject "Delete my account".
  • Include your name, your business name and, if you want only some data removed, what you want deleted.
  • We will reply to confirm the request and may ask you to verify that you own the account before deleting anything.

If you are a staff member of a business that uses Axion, your employer (the business owner or an administrator) can also remove your staff account straight away from the Staff section of the dashboard or app.

2. What is deleted

  • Your login (email, phone number and password) and profile details.
  • For a business owner closing the whole business account: the business's products, stock, sales, orders, customers, staff records, uploaded images and settings.
  • Device data stored by the mobile app is removed when you sign out or uninstall the app.

Deletion is completed within 90 days of your confirmed request.

3. What we keep, and for how long

Some records must be kept by law even after an account is deleted — mainly invoices, payments and transaction records needed for tax and accounting, which are kept for up to 7 years and then deleted. Where we keep such records, we keep only what is required and do not use them for anything else.

4. Questions

For anything about your data, contact axionbizsolution@gmail.com. Read our full Privacy Policy at axionbizsolution.com/privacy-policy.